At Riley Rangefinder, we want to ensure that you’re completely satisfied with your purchase. If you’re not happy with your order, please refer to our Refund & Return Policy below:

Returns

  • You can return items within 14 days of receiving your order.
  • The item must be unused, in its original condition, and in the original packaging.
  • To initiate a return, please contact our support team at [email protected] with your order number and reason for the return.
  • The customer is responsible for return shipping costs unless the item is faulty or damaged.
  • Once we receive and inspect the returned item, we will process the return. If the return is approved, a refund will be issued to the original payment method used for the purchase (Cash on Delivery only).

Refunds

  • Refunds are processed once we receive and verify the returned item.
  • Refunds will be issued via Cash on Delivery payment after return approval.
  • You will receive a confirmation email once your return has been processed.

Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us within 7 days of delivery. We will arrange for a replacement or refund for defective products.
  • Please provide images of the damaged or defective item when contacting us.

Non-returnable Items

  • Any products that are used or opened will not be eligible for return or refund.

If you have any questions or concerns regarding our return and refund process, feel free to contact us at [email protected].

 

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